Conditions d'utilisation
Terms of Service
Last Updated: November 6, 2024
Welcome to Detsuki (“we,” “us,” “our”). By accessing or using our website at detsuki.ch (the “Site”) and purchasing products from our online store, you agree to be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our Site or Services.
1. Acceptance of Terms
By accessing the Site or making a purchase, you agree to comply with and be bound by these Terms, as well as any other policies or guidelines referenced herein (including our Privacy Policy and Return & Refund Policy). If you disagree with any part of these Terms, please do not use our Site or purchase products from us.
2. Eligibility
To make a purchase from our Site, you must be at least 18 years old or have the permission and supervision of a parent or guardian. By purchasing from our Site, you confirm that you meet this requirement.
3. Products and Orders
3.1 Product Descriptions
We strive to display accurate product information, but we cannot guarantee that all details, images, and specifications are complete, accurate, reliable, or free from error. Product availability is subject to change without notice.
3.2 Pricing
All prices are listed in Swiss Francs (CHF) unless otherwise indicated. Prices are subject to change without notice, and we reserve the right to modify prices at any time. If we notice a pricing error, we will contact you to confirm the order or allow you to cancel.
3.3 Sealed Product Policy
Our products are sold as factory-sealed items. We do not accept returns or exchanges, as we cannot verify the factory seal integrity if items are returned. Please review our Return & Refund Policy for details.
4. Shipping and Delivery
We will ship orders to the address you provide at checkout. Delivery estimates are provided as guidance and are not guaranteed. We are not liable for delays due to customs, carrier issues, or other external factors. Once an item is shipped, ownership and risk transfer to the buyer.
5. Payment
We accept payment via the methods displayed at checkout. By submitting your payment information, you authorize us to charge you for the total amount of your order. In the event of a payment error or chargeback, we reserve the right to cancel or suspend your order.
6. Damaged or Defective Items
We take great care to ensure that your products arrive in excellent condition. If your package appears damaged upon arrival, please take a video of the unboxing to document any potential issues. Contact us with this documentation, and we will evaluate the damage for a possible refund or partial refund as appropriate. For further information, please refer to our Return & Refund Policy.
7. Intellectual Property
All content on our Site—including images, graphics, logos, product names, and text—is owned by or licensed to us. You may not copy, distribute, modify, or use any content from the Site without our prior written permission.
8. User Accounts
You may create an account on our Site for easier order tracking and personalized shopping. You are responsible for safeguarding your account credentials. If you suspect unauthorized access to your account, please notify us immediately.
9. Disclaimer of Warranties
We provide our Site and products on an “as-is” basis. We make no representations or warranties of any kind, either express or implied, regarding our Site, Services, or products, including warranties of fitness for a particular purpose, accuracy, completeness, or non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, Detsuki shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Site or purchase of our products. Our total liability, if any, shall not exceed the total amount you paid for the product at issue.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Muri, Switzerland.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and we will update the “Last Updated” date. Your continued use of the Site following any changes indicates acceptance of the new Terms.
13. Contact Information
If you have any questions regarding these Terms, please contact us at:
- Email: shop@detsuki.ch